LAUNCH- LUNCHTIME LEARNING SERIES (CCP): CONQUERING CRITICAL CONVERSATIONS (that you have been avoiding)!
Wednesday, November 1, 2023 (11:30 AM - 1:00 PM) (MDT)
Join us as we explore how to have those conversations that take us out of our comfort zones with Business and Leadership Coach Jon Anderson.
Ask yourself, what conversation(s) have you been procrastinating on starting? Perhaps you have a team members with conflict, a business partner (internal or external) not fulfilling their obligations, or a client that is mistreating your staff. These are just a few examples of the situations that you need to address quickly and effectively.
The cost of avoiding these conversations and/or conducting them ineffectively is enormous. One study estimated that 85% of U.S. employees have some level of conflict at work and that those employees spend an average of 2.8 hours per week resolving conflicts.
On top of that, their managers spend 6 hours per week managing conflict, too!! Whether you are a business owner, a team leader, or a partner in a valuable relationship, these conversations are critical to your happiness and success. In this presentation, we will look at the reasons why people often avoid these critical conversations as well as the barriers and pitfalls to ensuring the conversations are effective and result in the desired change in behaviour of the people involved.
You will learn a proven approach to confronting someone that not only manages the swirl of emotions involved, but also ensures clear communication AND commitment to action. We will also touch on how to avoid reactive confrontations by creating a Culture of Feedback. All the concepts we discuss can (and should) be applied proactively every day. It is estimated that companies in the top quartile for employee engagement are 23% more profitable AND companies that give feedback have approximately 15% lower employee turnover rates!
Your relationships will be the biggest driver of performance for your business, your team, and even your family!
About the Speaker: Jon Anderson, Business and Leadership Coach
Jon sees people as unique individuals, each with an integral purpose in the world. By mentoring people to discover their value and tap into their strengths, Jon inspires his clients to become powerful, influential leaders and team members ready to take action and get things done. Over his dynamic 31 year banking career, Jon has developed extensive expertise in strategic decision-making and execution, leadership and team development, as well as strategic financial management. Continuously learning, he obtained his Master of Arts in Leadership from Royal Roads University, leading to his current path as Business and Leadership Coach. Serving people through stewardship and guidance, Jon is passionate about leading teams to success while creating a nurturing environment for every person to recognize their value. An introspective leader, he achieves this balance by listening with genuine empathy, curiosity and inquisitiveness, seeking to understand everyone’s role. His insightful approach allows him to translate a team’s strategic plan into results in a way that honours each person's gifts. Jon’s intricate knowledge of complex organizations and stakeholder systems, his collaborative approach and strategic execution skills are perfectly suited for his role of Vice Chair with the Grande Prairie and District Chamber of Commerce Executive Board. A strong believer in stewardship of the natural world, Jon is also a longtime Scout Leader who, alongside his two sons, discovered the importance of servant leadership through the Scouting community.
Join us for this deep dive into how to navigate those conversations and gain some new insight and tools!
When: November 01, 2023
Location: Centre 2000 11330 106 Street
Time: 11:30 am - 1:00 pm
( Registration check-in and lunch availability will between at 11:30 am & noon, with the presentation beginning at the noon hour)
Cost: Chamber Members $25.00 plus GST
Future Members (non member) $30.00 plus GST
If you have food allergies or restrictions please advise, if you are registering for someone else, please ensure that you have confirmed allergies or restriction in advance.
11330 - 106 Street
Grande Prairie, AB T8V 7X9 Canada
Registration check-in and lunch will start between 11:30 am. - 12:00 pm. Presentation to start at noon
Information & Education
Member / Community Events
Chamber Of Commerce